Top-Rated VA | HR Onboarding & Ops Specialist | E-commerce & Digital Growth
From front-line Customer Service to the back end of HR Operations and E-commerce management, I bring a 360-degree view to every project.
With 9 years of BPO experience—5 years in high-tier Customer Support and 4 years in specialized HR Onboarding—I bridge the gap between people-centric service and technical operations. I don't just manage tasks; I build and facilitate the systems that allow your business to scale without the headache.
Whether I’m facilitating technical "tech-check" sessions for 100+ new hires, managing complex payroll/commission trackers, or growing an e-commerce storefront, I ensure every process maintains a human touch. I thrive where data meets people, using tools like CRM administration and lead generation to drive measurable growth.
Core Expertise:
HR & People Ops: End-to-end recruitment (Indeed/LinkedIn), technical onboarding, and payroll management.
Customer Experience: Professional Email, Chat, and Phone support rooted in a 5-year BPO foundation.
Digital & E-comm: Storefront management, social media engagement, and lead generation.
Operations: CRM administration (Zoho/Workday), data management, and executive virtual assistance.
Tech Stack:
Operations: Microsoft Office, Google Workspace, Zoho, Workday, Cisco, Buzz.
Creative & Growth: Canva, Lead Generation, Social Media Strategy.
AI Integration: ChatGPT & Gemini (Used to maximize efficiency while keeping results authentic).
Why Work With Me?
I am a self-sufficient partner who requires minimal supervision. My goal is to streamline your daily operations—from pre-screening candidates to managing your digital presence—so you can focus entirely on high-level growth.
Ready to simplify your operations? Let’s connect.
