A dedicated virtual assistant and support specialist with a passion for organization, efficiency, and helping processes and businesses grow. Quality and detail-oriented, adept at multitasking and committed to providing top-notch support and results. With a proven history of providing excellent service and exceeding expectations.
A professional with a background in remote work, customer service, back office/administrative, and sales support. Have worked directly with customers, vendors and associate counterparts from the US and the UK.
Experienced in account, listing, email and ticket management, data and order entry, order status and tracking, quotes and pricing, billing, goals and reporting, process documentation, and new-hire and cross-training.
With a working knowledge of the Microsoft 365 programs, Google Workspace apps, Zendesk, and Micro Focus Rumba+. Familiar with the basics of bookkeeping; able to navigate and use QuickBooks Online.
