I’m a highly organized Executive Assistant and Operations Leader with over 10 years of experience supporting fast-paced customer service, operations, and executive teams. My background spans executive assistance, operations management, process improvement, and client-facing support, allowing me to bring both strategic thinking and hands-on execution to every role. I’ve worked closely with Presidents, CEOs, and senior leaders—managing calendars and communications, overseeing documentation and contracts, supporting accounting workflows, and streamlining internal processes so leaders can focus on growth and high-value priorities. I’m known for being proactive, detail-oriented, and dependable, with a strong ability to anticipate needs and follow through without constant supervision. Before transitioning into executive support, I spent several years as an Operations Manager and Supervisor in large-scale customer service environments, leading teams of up to 120 staff. This experience sharpened my skills in performance management, coaching, reporting, workflow optimization, and cross-department collaboration. I thrive in roles that require structure, discretion, and accountability, and I take pride in helping businesses stay organized, efficient, and scalable. Whether it’s managing day-to-day administrative tasks, improving workflows, or acting as a trusted right hand to leadership, I bring professionalism, initiative, and calm execution to everything I do.
