With 10 years of experience in the BPO industry and 7 years as a Sales Team Leader, I have honed a wide range of skills that make me highly effective in leadership and customer-centric roles. I have developed strong communication, time management, and organizational skills, managing high-performing teams and consistently meeting sales targets. My experience includes driving team success through coaching, performance monitoring, and strategic planning. Additionally, I have become proficient in using various software tools, analyzing data, and ensuring excellent customer service, making me adaptable to different roles and responsibilities.