Hi there!
I'm ----------- -----------, a seasoned customer service specialist, dedicated to offering innovative solutions for healthcare organizations to improve business processes and patient care.
Struggling with claims resolution, complex medical benefit interpretation, or optimizing patient service? I specialize in helping healthcare practices streamline their virtual operations and revenue cycle management for sustainable growth.
Specialties:
- Healthcare Customer Service and intricate Medical Benefit Interpretation.
- Claims Resolution and management on specialized platforms.
- Medical Transcription NC II and EHR Management (specifically eClinicalWorks and Salesforce360).
- HIPAA-Certified administrative and confidential support.
- Team Leadership, Collaboration, and Effective Communication.
What I Can Do For You:
- Handle high-volume, complex claims and benefits queries.
- Provide full-spectrum, compliant support while adhering strictly to regulatory guidelines.
- Optimize EHR data input, ensuring accurate administrative assistance and chart documentation.
- Manage sensitive medical information with high-level HIPAA confidentiality.
- Utilize specialized platforms like Salesforce360 and Health Rules Payor.
Results You Can Expect:
- Improved team CSAT ratings
- Reduced patient wait times
- Enhanced operational efficiency
I look forward to discussing how I can bring my HIPAA-certified skills to enhance your up-to-date healthcare practice.
Respectfully yours,
----------- -----------, BSMT
Bachelor of Science in Medical Technology
Medical Transcription NCII
