Operations Virtual Assistant
9+ years of experience optimizing workflows, creating standard operating procedures, managing tasks, and supporting cross-functional teams. Proven track record of executing complex procedures with 100% accuracy and efficiency. Adept at balancing independent project execution with proactive, collaborative process improvements. Strong technical proficiency across major project management, CRM, and digital marketing platforms.
Operations:
- SOP and workflow creation
- Task management and assignment
- Training
- Project management and communication tools (Basecamp, Trello, Asana, Slack, Skype, and Google Drive)
- Email support (cPanel, RainLoop, Kit)
- Data entry, research, and collection (business name, phone numbers, and emails for listings and CRM like Kartra)
- Quality and quantity check
Social Media:
- Management of Pinterest, Facebook, X, and Instagram through plans: posts, captions, descriptions, SEO keyword research, and scheduling either directly or via a third-party application.
- Graphics creation using Photoshop and Canva for quote images, blog featured images, Pinterest pins, and Facebook/X posts. Animoto and Invideo for videos and clips.
- Transfer and convert written, audio, and video files into digital materials.
- Creation of video transcripts directly or by editing an automated transcript.
SEO:
- Wrote and proofread SEO articles, blogs, and descriptions for different niches, including sourcing content images to be published in WordPress or social media.
- Created local SEO listings/directories, like managing Google My Business, Yelp, Craigslist, and others.
- Interlinks and partner/affiliate links like Booking, Viator, and GetYourGuide.
Looking forward to opportunities where I can grow my skills and be appropriately rewarded as I add value to the team.
