With 15 years of experience in ESL, along with a strong background in Administrative Management, Operations Management, Customer Service, and Telephone Support, I bring a diverse skill set that allows me to excel in both teaching and operational roles.
In addition to my ESL expertise, I hold multiple certifications in areas such as Virtual Assistance (General, Real Estate, and Social Media), Business Writing, Graphic Design, Successful Presentations, Microsoft Excel, and TEFL. These certifications, paired with my experience in managing processes and improving customer interactions, enable me to effectively balance both educational and administrative responsibilities.
As a versatile professional, I am adept at managing both individual and team dynamics, enhancing client satisfaction, and delivering results. Whether teaching, managing operations, or providing customer support, my goal is to contribute to a positive and productive environment.
