I’m an IT Specialist with 8+ years of experience in technical support, system administration, and process optimization, now specializing in AI-powered automation using tools like Airtable and Zapier.
Key Results:
- Reduced manual workload by 30–50% through workflow automation
- Improved data accuracy and tracking using structured Airtable systems
- Supported global users through efficient issue resolution and system improvements
I am continuously upskilling in AI automation tools like Make, n8n, and GPT integrations to deliver more intelligent and scalable solutions.