I am a systems-focused Assistant Manager with a "zero-error" philosophy. As a natural observer, I don't just follow processes I study them to identify gaps, eliminate overlaps, and optimize workflows to protect your time and ensure your data remains a reliable "source of truth. I am seeking a long-term partnership with a client who values technical skill, reliability, and a proactive mindset.
Core Strengths I bring to your team:
- Operational Precision: I have a high technical aptitude for managing detailed data entry and quality control with a focus on accuracy.
- Tech-Enabled Admin: I proactively use tools like AI and advanced Google Sheets (QUERY, IMPORTRANGE) to build tracking systems that reduce manual workload.
- Proactive Support: I thrive in structured work but am confident in assisting with software transitions and building repeatable systems for day-to-day operations.
SKILLS
- Customer Service & Client Support
- Administrative Assistance
- Data Entry & Data Management
- Appointment Scheduling & Calendar Management
- CRM Management (Zoho CRM)
- Medical VA Support
- Insurance Verification
- Inbound & Outbound Calls
- Lead Follow-Up & Appointment Setting
- Email & Chat Support
- Task & Time Management
- Attention to Detail
- Problem-Solving
- Communication & Organization
TOOLS & SOFTWARE
- Google Workspace (Docs, Sheets, Gmail)
- Microsoft Office
- Zoho CRM
- Mindbody
- CallRail
- Athena
- Availity
- UHC Portal
- Outlook
- Slack
- Zoom
