Experienced Business Analyst with a strong background in software product delivery, ensuring alignment with business requirements and exceeding user expectations. Skilled in documenting business requirements, user stories, and acceptance criteria, I have led multiple projects, including Allianz Touch, Allianz Assist, and policy migration initiatives.
Proficient in utilizing tools like Jira, Sharepoint, and Toad (Oracle), I manage the full lifecycle of project tasks, from ticket creation and sprint planning to user acceptance testing and post-implementation validation. With hands-on experience in change management, software testing, and stakeholder communication, I excel at facilitating knowledge transfer, conducting walkthroughs, and enhancing business processes through data-driven decision-making.