I have 6 years of experience as a Billing and Collections Specialist at 1st Valley Bank. My responsibilities include improving financial processes and ensuring efficient billing operations. I handle the full billing cycle by preparing and sending monthly invoices, ensuring all current charges are accurately included, as well as updating accounts with any outstanding or past due balances.
As part of my collections duties, I proactively contact clients after billing to inform them of their monthly dues and follow up on payments. I also communicate any remaining balances or overdue amounts to ensure clients are fully aware of their account status and obligations. In addition, I maintain accurate payment records, perform account reconciliation, and support administrative tasks such as email management, data entry, and scheduling to improve overall business efficiency.
