Orders delayed? Product listings piling up? Supplier issues eating into your margins? I keep the backend of your Shopify store organized, accurate, and moving so you can focus on sales and growth.
I bring 3+ years of hands-on e-commerce experience in Shopify and dropshipping, along with 4 years of broader experience as a General Virtual Assistant.
I specialize in the day-to-day work that keeps dropshipping and product-based e-commerce stores running smoothly, from product catalog management and order processing to supplier coordination and cost checking.
HOW I CAN HELP YOU
Product Listing Management
• Manual and bulk Shopify product uploads via CSV
• Product titles, descriptions, variants, pricing, images, and inventory
• Product catalog cleanup and organization
Order & Fulfillment Operations
• Daily order processing and fulfillment coordination
• Order tracking and status monitoring
• Identifying delayed, missing, or problematic orders
• Coordinating with suppliers to resolve fulfillment issues
• Keeping order information accurate and up to date
Dropshipping & Supplier Operations
• Communication with China-based suppliers
• Supplier follow-ups and order coordination
• Invoice verification and cost checking
• Monitoring supplier pricing to catch discrepancies and prevent revenue loss
• Supporting product sourcing and supplier-related workflows
Customer Support
• Email, chat, and social media support
• Order status updates and customer follow-ups
• Handling routine order and product questions
• Escalating issues when needed
E-commerce Admin & Automation
• Store maintenance and backend updates
• Google Workspace and ClickUp organization
• Basic email marketing and automation support
• AI-assisted workflows using ChatGPT and Claude
WHY CLIENTS HIRE ME
I don't just complete individual tasks. I help keep the operational side of your store organized from product listing → order processing → supplier coordination → fulfillment → customer support.
My goal is simple: fewer operational errors, better order visibility, cleaner product data, and less day-to-day work on your plate.
If you need reliable support for a Shopify store, dropshipping business, or growing e-commerce operation, send me a message with the tasks you need help with. I’ll be happy to discuss how I can support your day-to-day operations.
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