I?m Kaye, a Legal Intake Specialist and Virtual Assistant with hands-on experience supporting U.S.-based law firms through remote intake operations. My work has focused primarily on rideshare sexual assault cases, motor vehicle accidents (MVA), and Transvaginal Mesh (TVM) matters, where detailed documentation and careful client handling are critical.
I have served as the first point of contact for prospective clients, conducting structured intake interviews, gathering incident details, and preparing accurate summaries for attorney review. My responsibilities have included managing confidential client records, coordinating medical and insurance information, and ensuring all intake activities align with HIPAA and firm compliance standards. I have also supervised intake workflows and supported team coordination to maintain consistency and quality.
I regularly work in Lawruler and Lawmatic, and use Slack, Zoom, Trello, Notion, and Google Workspace to manage daily operations and communication. I maintain a reliable home office setup, work effectively during U.S. business hours, and handle high-volume intake without compromising accuracy or confidentiality.
I provide organized, dependable intake support that helps law firms operate efficiently while ensuring clients receive a professional and respectful first interaction.
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