I have previously assisted healthcare providers with various administrative tasks, including scheduling appointments through Acuity and EHR system, informing patients of appointment details via Zoho and Aircall, collecting and verifying accurate patient data, transferring patients between providers, managing emails and medical records, and generating PMP reports based on patient location. Additionally, as part of my role, I renew my HIPAA certification for Medical Office Staff annually.
I take pride in my effective time management and strong attention to detail. My efforts have been recognized within my team, where I was honored as one of the top performers in screening daily appointments and awarded 'Most Improved' for demonstrating significant progress.