I am an experienced virtual assistant meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.
- Administrative Support
- File and document organization
- Email monitoring and organizing
- Travel arrangements
- Writing and maintaining records
- Social Media Management -- (creating, posting content to social media platforms, post scheduling using Later, Buffer or CoSchedule social media scheduling tools)
- Social media marketing (Creating Ads on Facebook, and Instagram)
- Content Creation
- Calendar and Schedule Management using Google Calendar, and Calendly
Research, Data Collection, and Data Entry;
- Social media community engagement
- Product Research, and Web Research
- Creating social media graphics, brochures, flyers, and banners using Canva, PicMonkey, and more.
- Meeting Presentation Creator
- Podcast Management
- Website Management (Creating, Scheduling Posts)
- Advance Knowledged in MS Office (Word, Excel, PowerPoint, Outlook)
- Advance Knowledged in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)
- Advance Knowledge in Task Management Tool like Salesforce, Trello, Process Street, ClickUp, Bitrix, Asana, BaseCamp
- Managing electronic contracts using DocuSign, and Eversign
- Document conversions (PDF, Word, Excel, Text)
- Basic HTML knowledge
- Project Management
- Transcription: Transcribing audios/videos
- Communication with clients via telephone, email, messenger systems, social media platforms
- Data entry - gathering data from a website and entering it into a spreadsheet
- Retype Scanned Pages or PDF
- Other administrative support.
I am highly skilled, enthusiastic, self-motivated. I believe in hard work and honesty. I am always in making a long term professional relationship with my clients to ensure that every project becomes successful.
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