Highly diligent individual with 4 years of experience of being a customer service representative.
4 years experience of handling Email support, chat support and phone support.
6 months of experience training, supervising, and motivating customer service staff. Proven record optimizing team performance to build customer loyalty and retention.
Excellent communicator and an expert at identifying and resolving customer issues over the phone, chat and email.
Experienced as a Technical Support representative, Social media management and has an extensive knowledge and experience for Online Casino/Gaming.
Excited to leverage my interpersonal skills to provide personalized customer service and improving overall team performance.
