I am a customer experience and operations specialist with over nine (9) years of experience supporting global clients across customer support, technical support, onboarding, and quality assurance.
I currently work with an AI company as an Onboarding Specialist and QA, ensuring that new clients successfully adopt AI systems while maintaining high-quality standards across support operations.
Throughout my career, I have worked in customer care, solution analysis, and technical support roles where I helped resolve complex issues, improve processes, and deliver excellent customer experiences.
My key strengths include:
• Customer Support & Client Success
• AI Onboarding & Quality Assurance
• Technical Support & Troubleshooting
• Process Improvement & Documentation
• Team Collaboration & Leadership
In addition to my corporate experience, I have also supported real estate operations by assisting with client relations, pricing calculations, and website development to strengthen online presence.
I am highly organized, proactive, and committed to helping companies improve customer experience while maintaining efficient operations.
I am currently seeking remote opportunities where I can contribute my experience in customer success, AI onboarding, and operations support.
