I am a results-driven Operations and Administrative Specialist with over 10 years of experience in end-to-end business management, customer relations, and virtual assistance. I have a proven track record of maintaining 100% data accuracy and fostering client trust through empathetic and professional communication in remote environments.
What I bring to your team:
Administrative Support: Experienced in managing therapist calendars and high-volume appointment scheduling using Coreplus.
Data & Records Management: Expert in handling sensitive and confidential client records with 100% compliance with data privacy standards.
10 Years of Entrepreneurial Experience: I managed my own online retail business for over a decade, overseeing everything from product sourcing and inventory to logistics and customer satisfaction.
Technical Proficiency: I am highly skilled in
using Airtable, Synology NAS, Google Workspace, Microsoft Office, Canva, and various VOIP systems.
Billing & Coordination: Proficient in facilitating financial operations, including generating invoices and conducting proactive payment follow-ups.
I am a proactive and reliable professional looking for a long-term role where I can streamline your operations and help your business grow..