Healthcare Operations Coordinator with extensive experience supporting multi-site home care agencies across the United States. Proven ability to coordinate care for 250+ caregivers and 350+ clients, ensuring continuity of care, accurate documentation, and high-quality service delivery. Skilled in scheduling operations, electronic health records (EHR), care plan quality assurance, and client/caregiver coordination. Currently pursuing the Medical Office Manager Professional Certificate through Johns Hopkins University via Coursera, strengthening expertise in healthcare office operations, patient coordination, scheduling systems, and administrative workflows.
