Tech-savvy professional experienced in backend development, virtual assistance, lead generation, and customer support. I build reliable systems and keep operations organized — combining technical skill with strong communication and a fast learning curve.
Technical: Java, Spring Boot, REST APIs, Azure Table Storage, JUnit/Mockito, VBA/Excel automation. Certified in Microsoft Copilot Studio and Microsoft 365 Copilot & AI Agents.
Operations: Customer support ticketing (ServiceNow), lead research and email outreach (Google Sheets), and virtual assistance (research, data entry, documentation, follow-ups).
