I've worked in a BPO industry under Microsoft Account as a Technical Support Rep/ Customer Service Rep / Sales Rep. We do support Microsoft Windows and Microsoft Office for both Windows and Mac. I'm looking for a long term / stable job which could also help me improve my technical skills. Recent job that I had is that I've worked with an Appliance Repair company for 9 years already as a dispatcher. We schedule appointments for technicians, order parts, we do the routing and etc.