Transitioning from a robust career in technical support to the field of Data Analytics, I offer a strong academic foundation and a proven track record of managing technical ecosystems. During my four years as a call center agent, I mastered the art of navigating large datasets to resolve critical issues, and I am now leveraging my technology degree to specialize in statistical analysis and data visualization. Much like my work capturing the student experience at La Salle through photography, I am dedicated to providing a "clear lens" on complex data to drive organizational growth.