Social Media and Customer Support Virtual Assistant with 4 years of experience supporting beauty and skincare brands through content creation, community engagement, and client messaging. Managed Facebook, Instagram, and TikTok pages by creating Canva-based content, responding to customer inquiries, and maintaining daily audience interaction that helped grow a page from 300 to 800 followers in 2 months.
Experienced in handling customer messages, product inquiries, and basic sales support for online audiences, generating 20+ monthly inquiries through consistent engagement and clear communication. Comfortable working with US-based clients and adapting to fast-paced remote workflows.
Skilled in Canva, Meta Business Suite, Google Workspace, Trello, Slack, and ChatGPT for content planning and daily operations. Strong focus on response accuracy, brand tone consistency, and customer experience.
Available for long-term remote work in US, UK, and AU time zones.
