Customer-focused Customer Service Representative with 10+ of experience. Has shown the ability to handle high-volume customer inquiries, resolve complaints effectively, and make product recommendations through??email, chat, and phone support. Proficient in using tools such as Shopify, Gorgias, Zendesk, other CRM systems, and Shiphero to ensure smooth operations and excellent customer service. Known for strong communication, problem-solving, and time management skills. Committed to driving positive customer experiences and supporting business growth.
