Need an Executive Assistant who can keep your operations organized, your priorities on track, and the details from falling through the cracks?
Hi! I'm Mark Lloyd Bonocan, an Executive Assistant and Administrative Support Professional with 3+ years of experience supporting U.S.-based executives, business owners, healthcare professionals, and remote teams.
My professional experience includes executive support, calendar and schedule management, documentation, research, database management, client communication, reporting, social media support, and day-to-day workflow coordination.
In addition to my hands-on administrative experience, I have completed specialized training and certifications in Construction Project Management, Construction Cost Management, Construction Management Procedures, Legal Administration, and the Australian NDIS.
While my professional experience has primarily been in executive and administrative support, these additional qualifications have expanded my knowledge of project-based, construction, legal, and NDIS environments—allowing me to bring both proven administrative experience and industry-specific training to the teams I support.
HOW I CAN SUPPORT YOU?
EXECUTIVE & ADMINISTRATIVE SUPPORT
Calendar and schedule management<8efe80624d780eba0c6493ec45140364>Email and inbox management
Meeting coordination and follow-ups
Document preparation and organization
File and records management
Database maintenance
Executive communication support
Client and stakeholder communication
Appointment scheduling
Administrative workflow management
PROJECT & OPERATIONS SUPPORT
Task, deadline, and deliverable tracking
Project documentation and file organization
Spreadsheet and tracker maintenance
Meeting notes and action-item follow-ups
Schedule coordination
Status reports and documentation
Workflow and process organization
Team coordination
Research and information gathering
RESEARCH & DATA MANAGEMENT
Online and market research
Lead and prospect research
Data entry and database management
Microsoft Excel and Google Sheets
Data validation and quality assurance
Report preparation
Records and information organization
SOCIAL MEDIA & DIIGITAL SUPPORT
Social media management and scheduling
Content planning
Canva graphic design
Community engagement
Basic short-form video editing using CapCut
SPECIALIZED TRAINING & CERTIFICATIONS
CONSTRUCTION & PROJECT MANAGEMENT
-Construction Project Management
-Construction Cost Management
-Construction Management Procedures
-Project planning and coordination fundamentals
-Construction documentation fundamentals
-Cost planning and monitoring fundamentals
-Project lifecycle knowledge
LEGAL ADMINISTRATION
-Legal administrative procedures and terminology
-Legal documentation and records management
-Legal research fundamentals
-Client confidentiality and professional communication
NATIONAL DISABILITY INSURANCE SCHEME
-NDIS-related training and certification
-Understanding of participant-centered support
-NDIS worker responsibilities and professional standards
-Documentation, privacy, and compliance awareness
PROFESSIONAL HIGHLIGHTS
-Supported executive-level board applications, speaking engagements, scheduling, research, and strategic administrative initiatives for a U.S.-based executive.
Increased qualified opportunity leads by 40% through strategic online research and outreach.
Researched and organized 70+ executive board and speaking opportunities across the United States.
-Managed confidential client records, appointment scheduling, digital files, and administrative communications in a remote healthcare environment.
Increased social media audience growth by 80% through strategic content planning and community engagement.
-Improved engagement rates by 60% through data-driven content strategies.
Designed 150+ marketing materials, promotional graphics, and social media assets using Canva and Adobe Photoshop.
TOOLS & SOFTWARE
Executive Administration & Productivity
Google Workspace • Microsoft Office Suite • Microsoft Excel • Google Sheets • Dropbox • OneDrive • Notion • Trello
Communication & Collaboration
Microsoft Teams • Zoom • Google Meet • Google Voice
Legal Practice Management & Administration
PracticePanther • MyCase • Clio • Smokeball • LawPay • DocuSign • Google Translate
Familiar with legal practice management workflows, digital document handling, electronic signatures, client and case information organization, billing/payment platforms, and online legal research support.
Construction & Project Management
Procore • Bluebeam Revu • Buildertrend
Familiar with construction technology used for project documentation, drawings and PDF review, project tracking, communication, scheduling, and construction administration.
NDIS & Australian Healthcare Administration
Cliniko
Familiar with healthcare practice administration workflows, including appointment scheduling, client information management, documentation, and administrative coordination relevant to Australian healthcare and NDIS-related environments.
Research & Data Management
ZoomInfo • Online Research • Google Search • Microsoft Excel • Google Sheets • ChatGPT
Design & Content Creation
Canva • Adobe Photoshop • CapCut
WHAT YOU CAN EXPECT FRO-----------
I bring the organization and reliability of an experienced Executive Assistant together with a strong willingness to understand the industry and operations of the businesses I support.
You can expect:
Strong attention to detail
Clear written and verbal communication
Reliable follow-through
Organized documentation and records
Proactive problem-solving
Confidentiality and professionalism
Ability to learn new systems quickly
Independent and dependable remote work
Accurate and timely completion of tasks
I don't just want to check tasks off a list. My goal is to make your workload lighter, keep information organized, follow up on important details, and help your day-to-day operations run more efficiently.
Whether you're an executive, construction or real estate professional, legal professional, healthcare or NDIS provider, or growing business owner, I can bring proven administrative experience, strong digital skills, and specialized industry training to your team.
If you're looking for a reliable Executive Assistant who can learn your systems, support your operations, and grow with your business, I'd be glad to discuss how I can help.
