Hi, I’m Jeanie, your reliable and detail-oriented Virtual Assistant with almost 2 years of hands-on experience in customer service and administrative support.
I help business owners save time and stay organized by handling customer support, managing emails, and completing daily administrative tasks efficiently.
I have experience working with international customers, handling high-volume inquiries, and resolving issues through chat and phone support. I always make sure every customer feels heard, supported, and satisfied.
Here’s how I can support your business:
Customer Support (Chat, Email, Phone) Email and Inbox Management
Calendar and Appointment Scheduling
Data Entry and Online Research
Administrative Support
Canva (Basic Graphic Editing)
I am proficient in Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft Office (Word, Excel, Outlook), and communication tools such as Slack, Zoom, Microsoft Teams, and Google Meet. I also have experience using Meta platforms such as Facebook and Instagram for customer communication and basic management tasks, along with customer support tools like Gorgias.
I am a fast learner, highly organized, and dependable. I can work independently, follow instructions, and meet deadlines with accuracy.
My goal is to provide excellent support so you can focus on growing your business.
I am ready to start immediately and would love to be part of your team.
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