Licensed Mechanical Engineer with a solid background in safety management, regulatory compliance, and customer service. With experience in both engineering and the BPO sector, I bring a unique blend of technical expertise and strong communication skills. My roles at Teletech and JPMorgan Chase have refined my ability to resolve complex issues, manage regulatory standards, and provide top-tier support to clients. I’m skilled in implementing safety protocols, leading teams, and ensuring compliance with standards such as ISO 14001 and ISO 45001. Proficient in MS Office and trained in Autodesk Revit and Six Sigma, I am dedicated to delivering quality and fostering positive work environments. Ready to contribute my diverse skill set to a part-time role where I can make a meaningful impact.