Albert Jhay Seno
Certified Healthcare Virtual Assistant | HIPAA Certified Healthcare Provider | Licensed Physical Therapist
Hi there! I'm Albert Jhay Seno, a dedicated and results-driven healthcare professional with diverse experience in both clinical and administrative roles. I am a Certified Healthcare Virtual Assistant, a HIPAA Certified healthcare provider, and a Licensed Physical Therapist. My extensive background in the healthcare industry has provided me with a deep understanding of medical procedures, terminology, insurance processes, and patient care.
I bring over 10 months of experience in acute and inpatient rehabilitation, treating patients with neurological, musculoskeletal, integumentary, and cardiopulmonary conditions across multiple medical institutions in Cebu, Philippines. Additionally, I have 8 months of experience in private home care rehabilitation, providing personalized treatment plans in patients' homes.
I also have practical expertise in administrative healthcare support. I’ve worked with electronic health record (EHR) systems and have hands-on experience with insurance verification, claims processing, billing, and pre-determination. I understand the complexities of the healthcare system and have assisted clients by confirming patient insurance benefits, making claims on insurance payments, and handling various back-office tasks.
My role also included managing phone communications, scheduling appointments, processing prescription refills, organizing patient charts, and scribing treatment plans and assessments directly from providers. I am proficient in live transcription, patient record management, and maintaining HIPAA compliance while handling sensitive patient information.
