Over the past ten years, I’ve worked as a customer service representative across various industries.
I started working with telecommunications and service providers based in the US, I provided technical support, resolved billing issues, assisted with service-related concerns, and managed customers' accounts.
I also work as a financial advisor in a bank, I handled sensitive transactions, addressed account inquiries, and ensured customer satisfaction.
Before transitioning to a Virtual Assistant role, I worked in the hospitality industry, assisting guests with worldwide hotel reservations, handling travel arrangements, and providing personalized recommendations.
These roles helped me develop strong communication skills, adaptability, and a customer-first mindset.
During the pandemic, I discovered and transitioned to remote work and began my journey as a Virtual Assistant after completing training with Summit. my 1st client For nearly two years, I supported real estate transactions by preparing documents like contracts and disclosures, entering data in MLS, managing property listings, and communicating to agents, and lenders. and also Creating and managing social media posts.
and For over a year, my most recent client was a property management company, where I specialized in maintenance coordination.
I was responsible for ensuring tenants' service requests. My role involved sourcing the right vendors to address maintenance issues, keeping property owners informed, and managing invoices, including tracking and inputting data for accurate records.
I am looking for a long-term role that provides opportunities for growth and development. And I’m eager to be trained and contribute effectively
