I am a detail-oriented Billing & Collection Specialist and Administrative Support Professional with over 6 years of experience in corporate, BPO, and cruise line industries. I provide efficient, accurate, and reliable support to help businesses save time, improve processes, and achieve financial and operational goals.
What I Can Do:
• End-to-end billing and collections management
• Accounts reconciliation and report generation
• Data entry, research, and database management
• Email and calendar management
• Customer service and client communication
• Document preparation, proofreading, and formatting
• Social media support & content scheduling
• Photography & photo editing for branding or marketing use
Tools I Use:
• MS Office Suite (Excel, Word, Outlook, PowerPoint)
• Google Workspace (Sheets, Docs, Drive, Gmail, Calendar)
• CRM platforms (Salesforce, Zoho, HubSpot – adaptable to client tools)
• Accounting & Finance Tools (QuickBooks, Xero – can quickly learn others)
• Canva & Photoshop (for simple design and content editing)
• Slack, Zoom, Microsoft Teams, Skype (for remote collaboration)
Skills & Experience:
• Billing & Collections: Managed financial transactions and payment follow-ups for multinational companies.
• Administrative Support: Provided executive-level assistance, scheduling, and email handling for busy professionals.
• Customer Service: Delivered high-quality client support in BPO and hospitality industries.
• Process Improvement: Streamlined workflows that improved efficiency and reduced delays.
• Creative Work: Experience in photography and editing for personal branding and marketing projects.
Core Competencies:
• Strong attention to detail & accuracy
• Excellent communication and organizational skills
• Ability to multi-task and prioritize deadlines
• Highly adaptable and quick to learn new tools
• Committed to professionalism, confidentiality, and reliability
I aim to deliver timely, high-quality, and results-driven work to help clients focus on growing their business while I handle the back-end tasks with efficiency.
