A highly organized and detail-oriented professional for almost 3 years of experience in the BPO industry, specializing in lead generation, appointment setting, and customer verification. Skilled in utilizing tools like CRM systems for efficient client engagement and data accuracy. Adept at handling multiple tasks, ensuring seamless communication, and driving results that enhance business growth. Eager to bring exceptional customer service, problem-solving skills, and a proactive mindset to new opportunities, particularly in virtual assistance, real estate, or digital marketing roles.
