Associate Software Engineer with over a year of experience providing production support for enterprise cloud and telecom platforms, now offering part-time technical VA and automation services.
I specialize in workflow automation, IT troubleshooting, and operations support — going beyond typical admin tasks. My background includes:
Building automated workflows using Microsoft Power Automate and Power Apps, including work on a company-wide SharePoint-to-Dataverse migration
Incident investigation, root cause analysis, and log analysis on GCP (GKE, Cloud Operations) and Jenkins-based CI/CD pipelines
Linux/Unix systems support and general IT troubleshooting
Strong written and verbal English communication, sharpened through daily coordination with enterprise clients
I hold a BS in Information Technology (Cum Laude) and a Diploma in Information and Communication Technology (President's Lister), both from the Polytechnic University of the Philippines.
I'm detail-oriented, a fast independent troubleshooter, and reliable on deadlines — I bring the same production-support discipline I use for enterprise clients to small business systems and automation work.
