I am a Medical Virtual Assistant with 7 years of experience supporting U.S. healthcare accounts. I specialize in insurance verification, eligibility and benefits checks, claims status follow-ups, EOB review, and provider support. I have handled up to 80+ calls per day while maintaining high documentation accuracy and HIPAA compliance.
I am proficient in Salesforce CRM, Microsoft Office, and Google Workspace. I am detail-oriented, organized, and comfortable working independently in a fully remote setup. My goal is to help healthcare practices reduce administrative workload, improve patient communication, and streamline operations.
I am dependable, quick to learn new systems, and committed to delivering accurate and compassionate support.
Skills include:
• Insurance Verification
• Claims Support
• Email Management
• Calendar Coordination
• Data Entry
• CRM Documentation
