With over 10 years of experience in the BPO industry, I bring a solid background in customer service, billing, and sales across various programs and lines of business. My journey has not only deepened my expertise in client relations but also honed my strong communication skills. It allowed me to become a valuable asset to Customer Service and the Training Team where I now specialize in developing and guiding others. Known for my hard work, adaptability, and eagerness to learn. My goal is to leverage my skills to create impactful experience to clients/customers.
