A dynamic and versatile professional with a solid foundation in accounting, ERP software, and team management. Has extensive experience in roles that combine leadership, operational oversight, and technical expertise. Key strengths include:
• Leadership and Team Management: Proven ability to lead and motivate teams, fostering collaborative and productive work environments.
• Technical Expertise in Accounting and ERP Software: Proficiency in Xero and foundational knowledge of SAP Business One, coupled with advanced Excel skills for data analysis.
• Operational Efficiency: Skilled in inventory management, supplier coordination, and process optimization, ensuring accurate financial reporting and operational sustainability.
• Client-Focused Problem-Solving: Track record of resolving customer complaints and maintaining high guest satisfaction in hospitality.
Work Highlights
1. Head of Office & HR at Pacific Breeze Hotel (2016–2019): Led HR and payroll functions, oversaw employee performance, conducted audits, and managed monthly financial reporting for shareholders.
2. Purchasing and Inventory Clerk at Central Park Tower Resort and Pacific Breeze Hotel (2013–2016): Streamlined procurement and inventory processes, ensuring operational efficiency and timely reporting.
3. Customer Service at Cyber City Teleservices (2011): Delivered exceptional service, managing customer orders and complaints with professionalism and care.
