Hi there! My name is Paul John Peñaranda, and I’m excited to connect with you from The Philippines. I’ve spent over seven years in the customer service and tech support field, and I truly love what I do! My journey has also included experience in inbound and outbound sales, and I've worked as a dispatcher for an IT support company and a towing service.
In my previous roles, I enjoyed handling calls and chats, answering questions quickly, and helping customers resolve issues with their equipment. I’ve also helped with payroll, payments, appointment setting, and scheduling for our third-party providers.
I always strive to follow the best practices and procedures to ensure that customers feel valued and satisfied, and I take pride in resolving issues on the first call whenever possible. I look forward to bringing my skills and positive attitude to your team!
