I am a dedicated Virtual Assistant with over 6 years of experience in customer service, healthcare support, and administrative tasks. I have almost 4 years of experience in U.S. healthcare, specializing in prior authorization, insurance verification, provider support, and handling escalated cases.
I am experienced in email, chat, and phone support, as well as data entry, scheduling, order management, and record keeping. I have worked with tools such as Shopify, Slack, Google Workspace, Microsoft Office, Zendesk, and various healthcare systems. I also have experience as a WhatsApp Virtual Assistant, managing customer inquiries and follow-ups.
I am highly organized, detail-oriented, and comfortable working independently in fast-paced environments. I take pride in providing excellent customer service, following processes accurately, and maintaining professionalism in every task.
I am looking for a long-term opportunity where I can use my skills to help businesses grow while continuing to learn and develop professionally.
