Motivated and customer-focused professional with hands-on experience managing my own personalized printing and gift business. Skilled in communicating with customers, resolving inquiries, processing orders, managing deadlines, and ensuring excellent customer satisfaction from inquiry to delivery.
Although I am transitioning into the BPO industry, my experience as a business owner has strengthened my communication, multitasking, problem-solving, adaptability, and time management skills. I am eager to bring these strengths into a professional customer service environment while continuing to learn and grow with the company.
