I have over 10 years of experience in the BPO and Web Hosting industry and have worked for different organizations under different roles. I started off as a typical Level 1 Support staff providing phone/chat support and then I worked my way up to Tier 2 level, and eventually to a Supervisor role. I have more than 3 years of experience managing a team of 20 people in the Tech Sales Chat department. Technical experience on the following:
-Website Migrations
-DNS setup
-cPanel/WHM management
-Plesk management
-FTP
-SSH (bash)
-WordPress (using Divi Builder and Elementor)
-MySQL Databases
-Email Troubleshooting
-Bash Scripting
I'm exploring the world of freelancing while I continuously hone my skills and at the same time be an asset to a growing business like yours.
