Detail-oriented and dedicated professional with four years of experience supporting major North American accounts, including Amazon US (Payments and Store Card) and Bell Canada (Technical Support). Skilled in handling customer inquiries, resolving payment and billing concerns, managing account issues, and providing technical troubleshooting with accuracy and empathy. Holds a Bachelor’s Degree in Business Administration major in Financial Management, is a Certified Business Professional, and possesses a Civil Service Commission (CSC) Certificate of Eligibility. Eager to explore opportunities in customer service, financial services, technical support, or related fields to contribute skills and drive organizational success.
