Client-focused administrative professional with 3+ years of experience in client coordination, scheduling, and email management within education and counseling support settings. Skilled in answering phone inquiries, scheduling clients, and maintaining accurate records while ensuring compassionate and patient communication. Successfully managed 30+ clients daily, improving response times and client engagement through same-day follow-ups and organized workflows. Known for being highly organized, a self-starter, and able to balance empathy with good boundaries in client-facing roles.
