I'm a Project and Operations Manager with 12+ years in web and digital delivery, including 6 years as Head of Project Management and Engineering at a digital agency. I handle 5 to 10 concurrent client projects at a time, each with its own scope, timeline, and stakeholders, and I'm the one accountable for getting all of them done on time and at the quality the client expects.
I own delivery across the full digital project lifecycle: client discovery calls, research, design, content, website build, SEO, marketing, and post-launch maintenance. I lead the team through it end-to-end, translate what the client needs into a plan that the design, dev, and marketing teams can execute, and report progress back in plain language. I'm a hands-on SCRUM practitioner. I own the product backlog, run sprint planning, stand-ups, and retrospectives, and write user stories that keep engineering unblocked.
Because I came up through web development first (PHP, WordPress, Python, Django, MySQL, APIs), I can talk directly to engineers, catch technical risk early, and lead cross-functional teams without needing formal authority to get buy-in.
Alongside PM work, I've done part-time Virtual Assistant, Executive Assistant, and Social Media Manager work for clients across dance education, children's edtech, wellness and psychotherapy, women's fitness and women's health, and real estate and property renovation. That work covers email management, calendar and schedule management, social media planning and scheduling, email marketing, and online shop management.
I'm comfortable with US, Australian, and Gulf-aligned schedules, and set up for long-term remote work.