Hi! My name is Obhed Basaca from Baybay City, Leyte Philippines. I have worked as a customer service representative and a lead generation specialist lastly I have a role of being a technical support/helpdesk as a cloud virtual agent for the last few months and I have a total of 1 year and 5 months experience in the BPO industry.
I am responsible for taking inbound/outbound calls and chats and also following emails and closing tickets/ I also do data entry.
My coworkers said that I am very approachable, easy to adjust and always there to help them they need me.
I excel at using any office 365 applications like ms word, excels, outlook, ms teams and etc., I also know how to install applications, and I am a team player and can handle pressure every time, I'm a fast learner and excel in everything that I do, since always have room for new knowledge and I love to learn new things that is difficult for me to handle, My special skill is I am very patience with the customer or the user.
I look forward to discussing how I can be of value to your company.
