Hi! I’m Bea, a reliable and detail-oriented Virtual Assistant with experience in customer support and e-commerce operations.
I currently work with a US-based business where I handle customer emails using Zendesk. I assist with order tracking, refunds, replacements, and general inquiries while making sure customers feel heard and taken care of.
I also have a strong background in administrative work, documentation, and coordination from my previous role as a Psychometrician. This helped me become highly organized, accurate, and trustworthy when handling sensitive information.
Here’s what I can help you with: Email & Customer Support (Zendesk, Gmail)
Shopify Order Management
Refunds, Tracking, and Customer Concerns
Data Entry & Admin Tasks
Calendar & Email Management
I’m easy to work with, quick to learn, and committed to delivering quality work. I’m currently looking for a long-term remote opportunity.
