Detail-oriented E-commerce Support Specialist with experience in product research, customer service, chargeback handling, and PayPal dispute resolution. Skilled in managing order inquiries, preparing dispute responses with supporting documentation, and conducting market research to identify trending products. Adept at optimizing product listings, coordinating with logistics partners, and performing various ad hoc tasks to support smooth online store operations.
Core Skills:
Customer Service & Email Support
Chargeback & PayPal Dispute Management
Product & Market Research
Order Tracking & Issue Resolution
Product Listing Optimization
Administrative & Ad Hoc Tasks
