Highly organized Executive Assistant and Operations Support professional with 16+ years of experience in customer service, technical support, team leadership, and workflow coordination.
Specialized in managing calendars, inboxes, task tracking systems, and day-to-day operations for fast-paced teams. Proven ability to keep priorities organized, ensure consistent follow-through, and maintain clear communication across stakeholders without constant supervision.
Experienced in CRM systems (HubSpot, Salesforce, Zoho), Microsoft 365, and Google Workspace, with strong skills in spreadsheet management, reporting, and process improvement. Adept at streamlining workflows, supporting executive teams, and maintaining structured systems that improve efficiency and accountability.
Known for being proactive, detail-oriented, and dependable — ensuring nothing falls through the cracks. Comfortable using AI tools such as ChatGPT to enhance productivity, communication, and documentation.
Seeking long-term remote opportunities where I can provide high-level administrative and operational support while contributing to team growth and efficiency.
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