Results-driven professional with over 16 years of expertise in customer service, technical support, team leadership, and business development. Proven ability to deliver exceptional client experiences, resolve issues effectively, and manage team performance to exceed organizational goals. Highly skilled in mentoring staff, streamlining workflows, and coordinating cross-functional communication. Adept at handling diverse responsibilities, including database management, training, marketing initiatives, and content creation. Recognized for outstanding problem-solving, adaptability, and leadership in fast-paced environments. Seeking opportunities to leverage my skills in remote roles, offering solutions-oriented support and operational excellence.
