My goal is to obtain a position and to share my knowledge with professionals who recognize my skills, and use them to fulfill the needs and benefits of the company. I worked as Customer Support for 2 years under a Logistics Company and 4 years under an IT Company, and 2 years as IT Technician under IT firm BPO Company. I am knowledgeable with Microsoft Office 365, Authenticators (MFA, Okta, Duo), Basic Computer Troubleshooting (Hardware / Software/ Network), Remote Software (Team Viewer, LogMeIn, etc.), Active Directory, Citrix Workspace and have Experience with Ticketing System (Service Now, Salesforce).
