I am a self-starter who thrives on learning new skills, improving processes, and overcoming challenges. I pride myself on being motivated, dependable, organized, dedicated, friendly, and hardworking.
With a strong willingness to learn and a determination to succeed, I take on every opportunity with a positive attitude and a willingness to learn.
Experienced on:
• Customer Support Specialist
• Lead Genaration
• Cold Emailing
• Gorgias
• Shopify Inventory Assistant
• Product listing
• Amazon
• Web/ Internet Research
• Accounting Support
• Email Management
• Keep an accurate record of payments in Google Sheets
• Invoicing/ Receipt Issuance
• Admin / Project Tasks
• Data Entry
• Bookkeeping
• Email Gatherer
• Social Media Management - Facebook Scheduling Posts/ Creating Boards on Pinterest
• Basic Graphic design thru CANVA
• Google Suits
• Excel and Google Spreadsheets
As an Amazon customer support, I've managed the following:
- Amazon Seller Central support
- Processing of Fulfillment Orders
- Recording of Sales
- Inventory Tracking
CUSTOMER SUPPORT
1. Email Customer Support
2. Zendesk Customer Support
3. Provided resolution to conflicts
4. Inventory tracking
5. Processing of orders
6. Replaced missing or damaged goods
7. Processing of refunds
Why Me?
? Reliability: I am committed to delivering high-quality work on time and with attention to detail.
? Professionalism: I maintain confidentiality and professionalism in all interactions.
? Customer Satisfaction is my top Priority
?And last you can reach out me anytime
My main objective is to provide clients with excellent service and build long-term, good work- relationships and to help your business growth and run smoothly.
If you are looking for a trusted person who provides progressiveness then, you are at the right place.
E-COMMERCE VIRTUAL ASSISTANT - since 2021
Takes care of customer Service??Emails on owner's behalf
Knowledge on Zendesk, Gorgias, Shopify, Shipbob, Shipstation
Handles BBB and Trustpilot reviews
Handles a team of virtual assistants
