Experienced Senior End User System Analyst with a strong background in analyzing, designing, and optimizing technology solutions to meet business needs. Over 7 years of expertise in supporting end users, troubleshooting technical issues, and improving system functionality in diverse environments. Adept at collaborating with cross-functional teams to gather requirements, implement solutions, and ensure seamless integration of software and hardware systems. Certified Computer Maintenance and Peripheral Specialist, skilled in maintaining, diagnosing, and repairing a wide range of computer systems, peripherals, and network components. Known for problem-solving capabilities, attention to detail, and providing exceptional end-user support for both hardware and software systems.
