I help Businesses drive and growth revenue in the operations systems. My solid and real impact combined expertise are the following: HR Operation; Healthcare Medical Virtual Assistant, and E-commerce in the outsourcing and VA world!
A dedicated Customer Support Specialist with over 6 years of proven experience in the BPO industry that can be execute in VA. I’ve supported U.S. telecommunication companies, strong execution and understanding in e-commerce shopify, and online retail brands beauty product, like Fingerhut and eBay, delivering top-notch service through phone, chat, and email.
I’m highly skilled in tools such as Shopify, Gorgias,120 emails management, Salesforce, HubSpot, WooCommerce, Shippo/ShipStation, and collaboration platforms like Slack, Zoom, and Google Workspace.
What sets me apart is my ability to provide empathetic, solutions-driven support while ensuring customer satisfaction and retention. I’m excited to bring my customer-first mindset, technical expertise, and virtual work experience to help your business grow and succeed.
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